中文After Sales Support is as important as Project Execution in delivering equipment. To ensure our clients receive after sales support, we have a team to support for site services and spares requirement which these maybe critically and urgently needed with short notice.
Pre-Commissioning, Commissioning, Startup and Troubleshooting
For planned and unplanned site services, including urgent and emergency call out, you can count on us to mobilize our engineer in shortest time possible. Beside internal resource, we work closely with our sub-vendor in anticipation for the services required. 24 hours response time during weekday.
SPARES
To support for urgent spares replacement, we keep common stock items in our facilities.
ONSITE REPAIR AND MODIFICATION
Due to urgency and sometime logistically not possible to send back for repair or modification, our engineers and technicians are trained to do on site work. Talk to us to find out more.
TRAINING
The equipment is an important asset and key to uninterrupted operation. To sustain system warranty and ensure proper handling of systems to meet the design lifespan, we provide on-site hands on training and on-site Classroom Training for safe, proper operation and maintenance of our equipment.